Researched Hot tubs/spas for several months prior to stopping in to Hot Springs Spas of Sarasota. From the moment we first entered the store to the final installation Paul and his staff were friendly, helpful, and informative. Paul made sure we were well educated on the various models on display and was instrumental in assisting us with our final choice. Also appreciate the follow-up phone calls to make sure we were happy and satisfied with our new hot tub. Highly recommend this store for anyone wishing to purchase a spa.