We spent many months researching spas and Hot Springs was one of the highest rated spas. We decided to purchase from Hot Springs of Sarasota because of their expertise and full service capabilities. Our sales person, Paul, was very knowledgeable, helpful and -most of all- patient. He encouraged us to try out any spa we wanted. We tried quire a few, which lead to us finding the perfect spa for our needs. We bought the Flair model which was professionally delivered and installed. This store will also service our spa if needed, which was a big factor in our decision to purchase here. We look forward to many spa nights ahead.